电商运营

‘THANK YOU FOR YOUR PURCHASE’ 消息模板

1250 2023-01-07 00:18:48

你有没有觉得一家公司真正关心你?很可能你以前也有过这种温暖、模糊的感觉,哪怕只有一两次。在当今竞争激烈的电子商务领域,这可能是你与竞争对手的区别。

发送感谢信息是一个小小的姿态,它可以极大地改变您的客户体验。而且,我们都知道,积极的客户体验是你如何让购物者回来(并告诉他们的朋友你有多棒)。

在本文中,我们将了解您今天可以发送的不同类型的感谢信息,以及如何编写和分发这些信息的技巧。

为什么要向客户表示感谢?

向客户表示感谢是一种无私和始终如一的参与方式,它向客户展示了您对他们的重视。简单的表达感激之情可以提高他们对公司的认知,并提供良好的体验。由于86%的买家愿意为这样的体验支付更多的费用,向客户表示感谢可以成为提高AOV和销售的催化剂。

向客户表示感谢的关键目标包括:

  • 提高客户忠诚度。根据《哈佛商业评论》(Harvard Business Review)的一项研究,获得新客户的成本是留住现有客户的5至25倍。因此,留住尽可能多的客户是一个好主意。
  • 拥有更多有利可图的客户。与新客户相比,回头客每次订单消费更高。正如贝恩公司的研究所揭示的,5%的留存率可以提高25%至95%的利润。
  • 让客户积极谈论你的品牌。46%的X世代信任来自家人和朋友的口碑推荐,这会为您的企业带来更高的推荐率。

客户的赞赏将帮助您建立有意义的关系,并使您更接近目标。从第一次购买时发送手写的感谢信,到给忠诚计划成员加分,有几种方式可以表达感激之情,让新客户和回头客感到有价值。

25个“thank you for your order”消息模板

  1. Thank you for your order! If you want to track your shipment, use the tracking number provided.
  2. Thank you for shopping with us. To get 10% off your next order, write a review on our Facebook page. 
  3. Hi, [first name]. Thanks for joining us on this adventure! As part of the [company name] crew, you’ll get the early word on new product launches, promotions, blog updates, and much more.
  4. Hey there, [first name]. Thank you for shopping with us—we’re glad you did. Here’s a glimpse of the upcoming products and brands at [store name]. We hope to serve you again soon!
  5. A really, really big thank you. We wouldn’t be successful without you. So thanks for ordering [product name] from our store.
  6. Thank you for supporting our small business!
  7. Dear valued customer, thank you for choosing us during this busy [special occasion] season. We’ll do our best to deliver your order on time.
  8. Thanks for your order! We’ll let you know as soon as it ships. In the meantime, reach out to our friendly support team with any questions you have. They’re super nice.
  9. Thank you, [first name]. We got your order, and it’s lovely. We’ll let you know when it ships.
  10. [First name], thanks so much for your order. We appreciate you and hope you enjoy your new purchase.
  11. Thank you for choosing [company name]. Your support means a lot to us. As a token of our gratitude, here’s a reward you can redeem during your next visit. Enjoy!
  12. A sincere thanks for shopping with [company name]. You made our day! 
  13. Hi, it’s [your name and title]! Thank you for purchasing [item]. If you have a few minutes to answer a quick survey, I would be very grateful. Your feedback is valuable to us at [company name].
  14. Thanks a million for your purchase!
  15. Thank you for your order. We hope to see you again soon!
  16. Hi, [first name]. We’ve successfully processed your payment. To access your order information, click the following link. 
  17. Thank you so much for your order! To get access to all our amazing discounts and deals, subscribe to our email list here.
  18. Hey, [customer name], just dropping a note to say thanks for choosing us for your [product type] purchase. If you have any questions, don’t hesitate to get in touch with us.
  19. Thank you for your purchase. We hope to see you again soon!
  20. Dear [customer name], we know the world is full of choices. Thank you for choosing us! We appreciate it.
  21. Thanks for your order. We’re working hard to get it shipped to you. Hang tight!
  22. We can’t thank you enough for choosing us, but we’d like to try. Here’s a 25%-off coupon for your next purchase. 
  23. Happy [day of week]! This is not a promotional message, just a quick thank you note for your business. 
  24. Thank you for your order! Have something to say about [product name]? Visit [your website]/feedback and share your thoughts. Good or bad, we welcome them all!
  25. [Customer name], thank you for your continuous support. Please accept this small gift as a token of our appreciation.